Snap Towing Loses Lucrative Las Vegas Police Contract, Nearly 100 Jobs at Risk

A Las Vegas police towing contract worth approximately $1 million monthly is moving to a new management company, putting nearly 100 jobs at Snap Towing at risk.

The Las Vegas Metropolitan Police Department's Fiscal Affairs Committee unanimously approved awarding the contract to Autura, a software company that will coordinate towing services through participating operators.

Snap Towing, a Henderson-based, minority-owned company, had served Metro since 2016. Co-owner Danny Thompson says the company received no explanation for its removal and had no contract violations. He also criticized officials for approving the agreement without a public hearing.

Dozens of community members, lawmakers and industry representatives attended Thursday's meeting, questioning the process and calling for transparency. Some alleged favoritism and potential conflicts of interest.

Tow truck operators and industry representatives attend a Las Vegas Metropolitan Police Department meeting to voice concerns over the awarding of a new towing management contract, which removes longtime provider Snap Towing and puts nearly 100 jobs at risk.

Metro Chief Financial Officer Damon Harris defended the new system, saying at least three qualified towing companies will receive assignments through neutral dispatch rules.

Metro also said Snap did not submit a proposal to participate under the new arrangement. Thompson disputes that account and says the company repeatedly sought meetings with department officials.

Snap's owners are considering legal action.