Wisconsin Tow Crews Brace for Calls as Winter Storm Hits

Tow truck drivers and dispatchers across southern Wisconsin are gearing up for a flood of calls as a winter storm brings hazardous driving conditions to the region. Some towing companies expect to respond to hundreds of service requests in a single day.

John Van, owner of Finish Line Towing, said his operation prepares for storms by putting extra crews on the road and adding dispatch support.

“We’ll do anywhere from 300 to 500 calls in a day,” Van said. “All we can do is overstaff.”

Safety is a major concern, especially with slick roads and ongoing highway construction. Van said his crews avoid stopping on busy roadways unless they can work completely outside the traffic lane.

The storm also strains dispatch centers, where phones ring nonstop. Van said his eight-person dispatch team often works overtime during major weather events, fielding as many as 1,000 calls.

Despite the chaos, Van said many drivers take pride in helping stranded motorists and push through the tough conditions. Source: https://www.wmtv15news.com