Tow Company Owns Up After Damaging Septic System

A tow truck searching for a stuck Amazon delivery vehicle ended up damaging a Florida man’s newly installed septic system — but the towing company stepped up and paid for the repairs.

Jerry Wolfe said he was stunned to find a tow truck from Pinellas Towing & Transport stuck in his backyard, one tire buried in his leach field. The driver, following GPS coordinates, had mistakenly driven about 60 paces beyond Wolfe’s shed onto private property.

Wolfe said the incident crushed his septic tank and caused $3,700 in damage. Initially, he struggled to get a response from the company, prompting him to contact Better Call Behnken for help.

After the investigative team got involved, the company’s manager quickly returned the call and acknowledged the mistake. Wolfe received a hand-delivered check for the full repair amount.

The manager called it an “honest mistake” and said they were committed to making things right — a move Wolfe appreciated. The Amazon truck was ultimately found a quarter-mile away. https://www.wfla.com