HONK Launches Partner Performance Dashboard

Honk Technologies, a digital roadside assistance and vehicle transport platform company, announced a new Partner Performance Dashboard designed specifically for tow truck business owners. The new dashboard enables tow business owners to quickly and easily track key performance indicators (KPIs) all in one place. 

The HONK Partner Dashboard gives service providers transparency into how their business is performing on HONK towing and roadside assistance jobs. Partners can view their companies’ completed jobs performance, track their year-to-date revenue and monitor customer ratings for each of their drivers. 

HONK's Partner Performance Dashboard includes five performance-based metrics: Availability to take jobs; Tracking enabled on the HONK Partner App; Job completion rate; On-time (meeting estimated time of arrivals - ETAs); Quality of service.

Corey Brundage, CEO and Founder at HONK, said, “This new dashboard will provide our tow partners with even more transparency about their KPIs, giving them near real-time information so they can better track their quality of service and performance.”