Alberta Cracks Down on Predatory Towing with New Rules

Alberta’s new towing regulations, effective August 8, aim to curb predatory practices that have drawn industry scrutiny. The rules create a 200-meter exclusion zone around collision scenes, banning tow operators or their agents from offering services unless called by first responders or the vehicle owner. Breaking the rule can result in a $1,000 fine.

The province introduced the changes following complaints about aggressive solicitation and inflated charges—sometimes as high as $2,500—for tows drivers never requested. These practices have hurt the industry’s reputation and increased insurance claims, leading to higher premiums for motorists.

Transportation Minister Devin Dreeshen said the move targets “dishonest behaviour” and is the first step in a series of reforms. Police have already made arrests connected to predatory towing, and officials stress that drivers have the right to choose their tow provider.

Industry advocates, including the Alberta Motor Association, say the new rules will protect legitimate operators and restore public trust in roadside services. Source: https://www.insurancebusinessmag.com