Agero, Polestar Partner on EV Roadside Assistance

Agero, a leader in digital driver assistance services, has announced its exclusive partnership with Polestar Automotive USA Inc. to deliver roadside assistance for Polestar electric vehicle (EV) owners across the U.S.

With over 50 years of experience, Agero brings its advanced technology platform, vast service network, and deep EV expertise to support Polestar’s premium customer experience. The collaboration comes amid growing EV adoption, expected to increase by 12.61% annually through 2029.

“Agero is a partner in the truest sense,” said Laura Chamoun, Head of Customer Experience at Polestar North America. “Their white-glove service and EV knowledge have proven invaluable.”

Agero supports Polestar Connect, enabling SOS emergency services, crash detection, and automatic vehicle response. Its digital tools give drivers access to roadside help through an in-car CONNECT button, the Polestar app, or phone. Features include real-time truck tracking, crash response, and proactive follow-up.

“Our work with Polestar is just beginning,” said Jon Greene, Agero’s VP of Client Success. “We are committed to innovating the EV experience.”

Agero also equips its provider network with EV-specific training materials, drawing on data from over 250,000 EV roadside incidents handled last year. Together, the companies aim to redefine roadside assistance for the modern electric vehicle driver. Source: Voxus PR